Phone: (675) 327-6100

Information for Cruise Ship and Charter Flight Operators

This page contains guidance for Cruise Ship Operators and Charter Flight Operators who wish to make use of facilitated immigration clearance procedures for PNG at ports where PNG Immigration are not present. These procedures have been created to streamline immigration clearance procedures at such locations for approved operators, reducing paperwork and red-tape whilst ensuring border security through the electronic upload of passenger manifests into PNG's Border Management System.

A summary of the procedures is as follows:

  1. The new procedures are designed to cut costs for the industry and make immigration clearance quicker for all aboard.
  2. It is very important to carefully read the instructions in the documents attached below
  3. Operators (not their local agents) must to sign a compliance agreement with us to use this system. This is a straightforward process but it is a requirement before any ship or aircraft travels under these streamlined procedures. Operators who attempt to enter using these procedures without first signing a compliance agreement may experience significant delay or penalities, or have vessels or aircraft and those aboard refused entry.
  4. Example (draft) compliance agreements are attached below
  5. Once a compliance agreement is signed with us, Immigration clearance is achieved by means of an electronic manifest of passengers and crew, which must be sent to us just prior to arrival and again on departure.
  6. For Cruise Ship Operators:
    1. Once a compliance agreement is signed, Immigration staff will generally no longer board vessels, inspect documents, or stamp passports.
    2. The operator will need to keep a copy of passport bio-pages and the passenger declarations for 12 months after each cruise departs PNG, and provide them on request.
  7. For Air Charter operators:
    1. Immigration will generally not meet the flight or board the aircraft.
    2. PNG Customs will generally still inspect passenger and crew documents and stamp passports. They will also collect passenger arrival and departure cards in the normal way.
  8. Operators still need to satisfy normal Customs, Quarantine, Health and Port requirements.

For more information or to negotiate a Compliance Agreement please contact us by email on: This email address is being protected from spambots. You need JavaScript enabled to view it. This email address is being protected from spambots. You need JavaScript enabled to view it.


See: Detailed instructions

See: Approved electronic manifest format

See: Three-letter ICAO nationality codes for use in electronic manifests

See: Arriving Passenger and Crew Declaration for Cruise Ships (Required for Cruise ships but NOT for Charter flights)